Returns & Refund Policy

Nerdused take pride in providing excellent customer service and fair exchange policies. Our customers can trust that their software will be successfully activated, and we offer a full money-back guarantee for added assurance. Our team goes above and beyond to ensure the best shopping experience, from selecting the right product all the way through to post-purchase support. We understand how important reliable software is, and we guarantee the quality of our products. Trust Nerdused for all your software needs and experience unparalleled customer service.

We prioritize customer satisfaction, which is why we provide a 30 day window for returns. Nevertheless, it should be noted that digital products can only be refunded if they are not working or considered invalid. That means if the online or phone activation does not succeed.

We can Accept returns/refund if:

The product appears to be malfunctioning and is unable to be activated online or by phone. Customers can choose to be refunded or have the defective license replaced.

We cannot Accept returns/refund if:

The customer altered their decision or inadvertently placed an order (as a digital item cannot be returned for this reason).

The software is incompatible with the customer's hardware (it is the responsibility of the customer to ensure compatibility, requirements can be found on the product page). For instance, buying a Mac software package for a Windows operating system or buying a product suitable for Windows 10 but having a Windows 8 operating system.

It has been more than one year since the purchase of the product.

By ordering on our site, you are confirming that you accept our Returns & Refund Policy.


Shop from the comfort of your own home and receive your product key instantly. No need to wait for shipping or worry about lost packages. With digital format, you can access and download your purchase right away.


It is important to always download software from official websites to ensure the safety and security of your device. That’s why we issue product keys to install from the official Microsoft site.


You can connect with our support team through various channels including live chat, email and phone to provide prompt support.


You will receive an official invoice that acknowledges your transaction. This will be useful for reference of owning genuine software, tax purposes or potential returns or exchanges.


Try it risk-free with a refund or replacement incase of any issues with product keys sold at