Skip the setup stress. Our certified technical team will remotely connect to your PC and install, activate, and configure your software for you — while you watch, ask questions, or just grab a coffee.
Perfect for anyone who'd rather have it done properly the first time than spend an evening troubleshooting product keys, activation errors, or installation prompts.
How it works:
- Add this service to your order alongside any software purchase (or buy on its own if you've already got your keys from us)
- Our Customer Service agents will reach out via Email Alternatively you can reach us via the live chat — pick a time slot that suits you, typically same-day or next-day
- Connect to our technician at your booked time using a secure remote-access link (no software to install in advance — we'll guide you)
- Sit back while we handle everything — installation, activation, basic configuration, and a quick walkthrough of how to get started
- Done in under an hour for most installs, with a follow-up email confirming everything's activated
What's included:
✅ Full software installation (single product, bundle, or multiple licenses)
✅ Genuine product key activation and verification
✅ Account setup (Microsoft account linking where required)
✅ Initial configuration and basic preference setup
✅ Quick orientation — we'll show you where the main features are
✅ Post-install verification — we test it works before disconnecting
✅ 7-day post-install support if you hit any issues
Who this is for:
✅ Anyone uncomfortable with downloading ISOs, running installers, or entering product keys
✅ Customers who've had a previous install fail or who hit activation errors
✅ Small business owners who'd rather have it done in 30 minutes than spend an afternoon on it
✅ Users upgrading from an older Windows version and want it done cleanly
✅ Anyone setting up a brand-new PC
Requirements:
- A working internet connection
- A Windows or Mac PC that can install the software (we'll confirm system requirements before we start)
- About an hour where you can be at your machine
- Your purchased product key(s) — these will already be in your inbox from your Nerdused order
Why use our remote install service:
- ✅ Certified technicians — Microsoft-experienced staff, not a chatbot
- ✅ You stay in control — we ask permission before each step and you can disconnect at any time
- ✅ Secure remote access — encrypted connection, no data accessed beyond what's needed for install
- ✅ Money-back guarantee if we can't successfully install and activate your software
- ✅ 7-day follow-up support included
Booking: Most sessions are scheduled same-day or next-day. Premium installs may take 1-2 business days to allocate the right technician.
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Frequently Asked Questions
Why buy from Nerdused?
When you buy a Product Key from our store, you will be entitled to full updates, Microsoft support, and a lifetime warranty for the Product Key and activation. Technical support is accessible via our website's online chat or email. We accept all of the major online payment methods such as PayPal, Visa, MasterCard, Apple Pay, and GooglePay. The key delivery system is always automatic and available 24/7.
24/7 Live Chat Support
We are committed to providing the highest level of support in the industry. Therefore, you can contact us at any time by utilizing the live chat widget located in the bottom right corner of our website, ensuring you receive an exceptional support experience for any inquiries you may have
Authorised Microsoft Partners
We are featured on the Microsoft partner site alongside other qualified and authorized vendors. You can access our partner profile by visiting thislink. Therefore, you can make your purchases from us with confidence, knowing that you will always receive authentic products.
Shipping - E-mail Delivery
After completing the payment form, you will automatically receive your Product Key via email within one minute. Please note that if this Product Key does not initially appear in your inbox folder, then be sure to check your spam folder.
Payment Options
We accept PayPal, Visa, Master, Amex and other major debit and credit cards supported via Stripe.com
Returns & Refund
Nerdused is dedicated to delivering superior support and honest return policies to customers. We guarantee the activation of any software purchased or will provide a full refund. Customer satisfaction is our top priority, which is why we offer a 30 day return period. It is important to note that some restrictions may apply.
(Refunds for digital products are only issued if a key is not valid or doesn't work. This typically occurs when online activation fails, rendering the product unusable). Contact us via hello@nerdused.com or live chat for assistance.
Warranty
Nerdused.com offers a full money-back guarantee for any Product Key purchased from our online store. Our Poduct Keys are verified on the Microsoft server and usually activate correctly in 99.9% of cases. If a Product Key fails to work or you are unable to activate it, you may be eligible for a refund or replacement. To find out if you qualify for a refund or replacement, certain details about the Product Key must be checked according to our Returns & Refund Policy.
How can you ensure I am purchasing legitimate software ?
Our product can be verified by activating it on the official Microsoft website.
Upon installation of a Product Key, you will receive a receipt from Microsoft to your email which confirms your purchase. The Product Key will also be associated with your Microsoft account, ensuring easy access.
Additionally, we provide a company invoice as proof of purchase. These measures ensure that our product is genuine and legitimate. Our customers can trust that they are receiving a high-quality product that meets their needs. We prioritize transparency and honesty in our business practices to build strong relationships with our customers.
You can also view our Microsoft partner profile here.
How are you able to offer products at a cheaper cost ?
Our ability to offer products at such low prices is thanks to three key factors. Firstly, we run regular promotional sales which allow us to offer steep discounts on a range of items. This not only benefits our customers, but also helps us clear out excess stock. Secondly, you will receive the Product Key digitally and instantly after your purchase because the box and manual is not shipped. Thirdly, work closely with authorised partners who can offer us great deals when we buy in bulk. By purchasing products at a lower cost, we can then pass these savings onto our customers and offer products at incredibly competitive prices.
Do you supply software in wholesale ?
If you are interested in making bulk purchase of our products, please contact us with the volume of your request and the product that you have chosen. We are happy to accommodate your needs and will provide you with the necessary information regarding pricing. Thank you for considering our products and we look forward to doing business with you.
Are there any regional restrictions with your software ?
Office software can be used and activated without any regional restrictions. This means that users can install and access the software anywhere in the world without any limitations. The software is designed to work globally, and users can easily switch between different languages and locations. This makes it convenient for businesses and individuals who travel or operate in different countries to use and rely on Office software for their productivity needs.
Can your software be used in my local language ?
Our products are designed to support multi-language installation files, allowing you to download the setup in your preferred language. This means that our products can be used in a wide range of countries and regions, as we cater to the needs of our global customer base. We understand how important it is for our users to be able to use our products in their preferred language, and we strive to offer the software accessible and user-friendly for all.
I placed an order but I have not received the download link and product key. What should I do ?
Please check your spam/junk folder. Contact us via email or live chat for further assistance
